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  1. Make sure you buy a CSA approved device. In this case, standards are there for a reason. High current and well tested to electrical standards go together.
  2. 2013-2016 Smart ED web app access has been dropped by Daimler. The 2017-2018 Smart ED web app access is still not world wide, limited to subset of Europe with stated promise to roll out WW in 2019. My 2013 Smart ED was a wonderful little run about. Love it. Traded for the 2017 Smart ED. The lack of app access is frustrating, but there was so little the old app did that it wasn't a big loss. IMHO
  3. Sorry to hear this. The car's user manual suggests plugging the car in when stored for long periods without driving. Mercedes is not in the business of making the HV battery cheap for these now out of production cars, reason is that for every battery they sell for an old car, that's one less new car they can produce, they are battery cell production limited on these. My only hope is they recycle everything out of the car, as the battery metals are worth a lot.
  4. "Estimated range" and "100% charge" are two different things. You can charge the car to 100% on 120V like many of us here. No worries. Look at the round gauge on the top left of dash. Read the manual if you can't find it. Estimated range is just that. Estimated. Is not an accurate indicator of "how much you've charged". I see estimated ranges that are wildly different depending on how I drive the car (hard or easy).
  5. Only available in Europe according to the response I got in my youtube comment. ETA end of year for NA.
  6. Sigh. ARE THEY TEASING US?! Video of the app uploaded by Smart today:
  7. Fellow Tesla and Smart ED owner here, love the differences of these two cars, I commute in the Smart and we do all family trips in the Tesla. Tesla has 120000 km on it, and I've done 45000 km in the same time on my two Smart EDs.
  8. Brilliant post Marc! Your car has seen Ontario and East Coast weather, and seems to have not missed a beat. While I traded my 2013 Smart ED away, I am hopeful it went to a good home. My 2018 Smart ED is better in many ways, but it doesn't have the raw/unvarnished flavor of the 2013. Keep us posted on your km, it's the most I've ever heard of on the electric drive variant.
  9. If I log into the 453 online app I get "Initialisation failed. A vehicle has not been assigned to your user account".
  10. Hmm, there is already a charging location close by:
  11. First, let me start, I am a huge Smart ED fanboy, and take the 453 ED to work instead of our Tesla S, so that's saying something about the "fun to drive" and "quirky but awesome" nature of this car. But OP has good points. Daimler charges $33K (MSRP + options for my new Smart) and made the car worse in some respects compared to the completely average prospect of the 451 ED. Baffling. 451 ED purchased in Nov 2013. Not a single problem. Car was perfect for intended purpose (short daily commute). Traded for: 453 ED purchased in Nov 2017. Have seen no 453 issues as OP reported in 1,2,3. Haven't brought in for service of any kind. Agree with 4,5,6,7,8. Am also sad that 451 was better in some respects to 453 as OP noted. Regarding 6 (bluetooth), can confirm with fan on, clarity is bad, but if you only run heated seat during call, quality is acceptable. Recommend turning off fan during a call. My issues with 453 ED (assigning numbers starting with #9). 9. Bluetooth fails to connect with drivers phone immediately in driveway, will try to maintain connection with previous drivers phone, even if those phones are 15 meters further away in the house. 10. Touch screen premium audio option "resets" periodically. Typically looks like a reboot after the car has been running for a minute or two. 11. Navigation is clunky and poor in terms of ease of use and routing. 12. USB audio (MP3's on USB stick plugged into USB port) is flaky. Routinely stops, restarts and goes to radio and then back to USB during initial car startup for first minute or two. Will eventually come back to USB audio and back to the song that was previously playing, but minutes pass as this happens. Sigh. Happens 2 out of 5 days per week. 13. Not only is acceleration blunted and slower than 451 ED (see point 8), but the traction control on the brand new model is not appreciably better. At least one advantage is the larger 15" rims/tires on 453 ED offer slightly better road holding than 451 ED on stock rims/tires. Point : How can Daimler with all it's technology not make the traction control at least as good as an old 2013 Tesla S RWD, seriously, Daimler should have better technology than a 5 year old car from a startup company that never built a high volume car before right?! Really, truthfully, am souring on the Smart ED experience a bit, even though I love my Smart, I am surely far more impressed with the capability of our 5 year old 2013 Tesla Model S, and that was Tesla's first mass produced product, Daimler has had far more years and bigger budgets to get this stuff right! Am very close to getting a Tesla Model 3 and selling the Smart. Sure, the Tesla 3 is 2x the MSRP + options, but that's what I'm willing to pay.
  12. For reference. Bought 2013 Smart ED new for $19200 all-in (taxes, rebate - $8500 at the time). Traded for $8500 for new 2018 Smart ED in November 2017. Therefore, my 4 year cost was $220/mo. New 2018 Smart ED with $13000 Ontario rebate is about $20K all-in with 8 year battery + drive system warranty. If you get $9000 on trade in over 4 years, it's still in the low $220/mo over 4 years. Versus purchase of $10K all-in for used. Drive out of warranty for 4 years, trade for $4000, cost is $125/mo. If battery dies at year 4, car is worth $1000 for parts and sale of battery modules. Let's say risk is 1/1000 risk of loss of car function at end of 4 year period. In this case you end up paying same as new cost. So, used is half the cost if you have no issues, or about the same cost as new over 4 year period if you have rare catastrophic battery issue. My 2013 Smart ED was PERFECT, only $3 in unscheduled maintenance (tail light bulb). The only reason I bought new was I could afford to and I wanted the new model.
  13. These are not normal issues. My Smart ED heats quick, clocks keeps time, car pre-conditions on schedule, etc. My heated steering wheel gets warm quick and stays on for at least an hour, which is the longest trip I've taken in the car in one single drive.
  14. No. Battery cells hold the same charge no matter the voltage they were charged at. ^^ This! Using the battery (drawing energy from the cells) and charging the battery (putting energy into the cells) both cause warming of the battery cells. Warmer cells are more efficient than colder cells at drawing energy. This reduces the watt hours per kilometer used. If you drive a distance, park and charge, and then drive again, you have done two heat cycles to the cells and the battery is more efficient for this profile of usage when compared to starting the car from a cold morning without pre-heating the car (pre-condition). I have driven 30000 km in a Smart ED in all conditions charging on 120V. The key to getting the best range in cold weather is pre-conditioning the car before leaving. Unfortunately, Smart has disabled the app used to do this pre-condition, so you need to manually select this option when shutting the car off the night before (see owners manual for instructions).
  15. I've owned the 2013 and now 2017/8 Smart ED (bought in Nov 2017). They both heat up quickly, and the heated seats are not on a timer, they stay on until turned off. The 2018 is far more car, far more. Suspension and handling is improved significantly. Heated steering wheel is awesome in the cold. Audio is better (bluetooth and good USB). Cabin is more quiet and more shoulder room with passengers. BUT it's the same range (perhaps a few % better), slower (1s slower to 100 km/h) and more expensive.