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About aphoenix

  1. This is a problem with Autotrader that smart is trying to get resolved. Here is what happened:All dealers use some form of Dealer Management System (DMS) software that helps them manage inventory, complete the sale, etc. The problem is, some of these DMS's have a 'feature' that automatically lists all of the inventory that shows in your system as unsold on sites like Autotrader. When a dealer gets a shipment of fortwo's, they enter those cars into their system (they are always recorded for insurance, regulatory, and operational issues), and they automatically show up on those sites. Once the customer who reserved the vehicle comes in to finalize the purchase, the car is flagged as a completed sale, and is automatically removed from the data feeds to the websites like Autotrader. But until that happens, those cars still show.As speedtwin found, as soon as you contact the dealer, they will tell you that the cars are not actually available for sale. The problem boils down to the unique situation of the reservation program that differs from how every other car manufacturer and dealer works. I hope this helps explain what you are seeing...
  2. Final total for my policy is $473.06. That's with a $100 deductable Comp/Coll, 100/200 BI, etc. It is less than my 06 Honda CR-V, but not by much. My guess is that the overall premium will come down some as their experience with the car increases.And I did have to add it by phone - online had nothing about the car at all.
  3. Smart has been very careful about that language. Nothing I have ever seen has indicated that the destination charge was included in the MSRP. Can you let me know where you have seen that?
  4. Just added our fortwo to our USAA Policy. We shifted my wife's old car to occassional use, and put the fortwo on as her primary car. Increase was about $300/6 months. Not bad at all!
  5. What part of the process?
  6. It means your car is somewhere between the Factory and the port. Possibly at Bremerhaven, possibly on a ship in transit to the port.
  7. Reservation holders means all customers who have placed a $99 reservation with smart. Not just those who have confirmed their order or spoken with a dealer.
  8. Press Release announced via Business Wire this morning: BLOOMFIELD HILLS, Mich.--(BUSINESS WIRE)--smart USA Distributor LLC, a subsidiary of Penske Automotive Group, Inc., (NYSE: PAG), is pleased to announce its dealership network of 74 smart dealerships across the United States. In the U.S., 68 dealers located in 31 states have been certified by smart USA as ready for business and are expected to begin retailing vehicles in January, subject to licensing and other required approvals. The remaining six dealerships are expected to commence retailing vehicles throughout 2008 upon completion of their facilities and obtaining licensing approval. “We carefully selected dealers across the country who can best represent the smart brand,” said Dave Schembri, president of smart USA. “Each dealer participated in our detailed qualification process, including an assessment of reputation for exceptional customer care. We are very pleased with our dealership network and we welcome our dealers to the smart family.” smart USA dealerships will be branded as “smart center” with the city name (for example – the dealership in Beverly Hills, California will be called - smart center Beverly Hills). The exterior will feature a distinctive black façade with a dramatic entrance featuring the smart logo overhead. Each showroom will showcase multiple vehicles and will sport the brand’s signature black, yellow and white logo colors. The ceiling, walls and floor will be brilliant white so the cars are the center of attention on the showroom floor. Other dealership features include open sales consultation stations, a tridion safety cell and a smart boutique where customers may purchase the latest in smart merchandise. Dealers will sell three trim levels of the smart fortwo. The pure coupe will retail starting at $11,590a, the passion coupe will retail starting at $13,590a and the well-equipped passion cabriolet will retail starting at $16,590a. Complete information about pricing, standard equipment and options can be found at www.smartusa.com. Anticipated opening dates for authorized smart USA dealerships are indicated below and are subject to change. An updated list of authorized dealerships can be found on the company’s website at www.smartusa.com. Please contact each individual dealership for additional information, including exact opening dates. Expected prices exclude tax, license, registration, destination charge and options. Dealer Contact Names and Numbers are for PRESS only – not for public information. Official smart USA Dealers State Dealership Name and City Location Market Arizona smart center Chandler - Approx. opening date mid-January Phoenix 7450 West Orchid Lane Chandler, AZ 85226 California smart center Beverly Hills - Approx. opening date mid-January Los Angeles 9250 Beverly Blvd. Beverly Hills, CA 90210 smart center Santa Barbara - Approx. opening date mid-January Los Angeles 401 S. Hope Ave Santa Barbara, CA 93105 smart center Laguna Niguel - Approx. opening date mid-January Los Angeles One Star Drive Laguna Niguel, CA 92677 smart center West Covina - Approx. opening date mid-January Los Angeles 2010 East Garvey Avenue South West Covina, CA 91791 smart center Riverside - Approx. opening date mid-January Los Angeles 8505 Indiana Avenue Riverside, CA 92504 smart center Universal City - Approx. opening date mid-January Los Angeles 4227 Lankershim Boulevard North Hollywood, CA 91603 smart center Sacramento - Approx. opening date mid-January Sacramento 2625 Arden Way Sacramento, CA 95825 smart center San Francisco - Approx. opening date mid-January San Francisco 500 8th Street San Francisco, CA 94103 smart center San Jose - Approx. opening date mid-January San Jose 3940 Stevens Creek Boulevard San Jose, CA 95129 smart center San Diego - Approx. opening date mid-January San Diego 4750 Kearny Mesa Road San Diego, CA 92111 Colorado smart center Denver - Approx. opening date in February Denver 2855 S. Broadway Englewood, CO 80113 Connecticut smart center Hartford - Approx. opening date mid-January Hartford 650 Connecticut Blvd. East Hartford, CT 06108 smart center Fairfield - Approx. opening date mid-January Fairfield 80 Commerce Drive Fairfield, CT 06825 Florida smart center Jacksonville - Approx. opening date mid-January Jacksonville 7018 Blanding Blvd. Jacksonville, FL 32244 smart center Sarasota - Approx. opening date mid-January Sarasota/Ft. Myers 4821 Clark Road Sarasota, FL 34233 smart center Weston - Approx. opening date mid-January South Florida 3500 Weston Road Davie, FL 33331 smart center Palm Beach - Approx. opening date mid-January South Florida 3974 Okeechobee Blvd. West Palm Beach, FL 33409 smart center Coral Gables - Approx. opening date in February South Florida 272 Valencia Ave. Coral Gables, FL 33134 smart center Tampa Bay - Approx. opening date in Tampa/Clearwater February 3800 W Hillsborough Ave. Tampa, FL 33614 smart center Clearwater - Approx. opening date in Tampa/Clearwater February 19820 US 19 North Clearwater, FL 33764 smart center Orlando - Approx. opening date mid-January Orlando 8675 Commodity Circle Orlando, FL 32819 Georgia smart center Buckhead - Approx. opening date February Atlanta 2799 Piedmont Road Atlanta, GA 30305 Illinois smart center Lake Bluff - Approx. opening date mid-January Chicago 775 Rockland Road Lake Bluff, IL 60044 smart center Lincolnwood - Approx. opening date mid-January Chicago 4255 West Touhy Avenue Lincolnwood, IL 60712 Indiana smart center Indianapolis - Approx. opening date mid-January Indianapolis 4000 East 96th Street Indianapolis, IN 46240 Kansas smart center Merriam - Approx. opening date mid-January Kansas City 9400 West 65th Street Merriam, KS 66203 Kentucky smart center Louisville - Approx. opening date mid-January Louisville 2400 Blankenbaker Parkway Louisville, KY 40299 Maryland smart center Germantown - Approx. opening date mid-January Washington, D.C. 19750 Germantown Road Germantown, MD 20874 smart center Annapolis - Approx. opening date mid-January Baltimore 324 Sixth Street Annapolis, MD 21403 Massachusetts smart center Boston - Approx. opening date mid-January Boston 259 McGrath Highway Somerville, MA 02145 smart center Lynnfield - Approx. opening date mid-January Boston 385 Broadway Lynnfield, MA 01940 Michigan smart center Bloomfield - Approx. opening date mid-January Detroit 1765 S. Telegraph Bloomfield Hills, MI 48302 Minnesota smart center Bloomington - Approx. opening date mid-January Minneapolis/St. Paul 8033 Knox Avenue Bloomington, MN 55431 Missouri smart center Creve Coeur - Approx. opening date mid-January St. Louis 11830 Olive St. Rd. Creve Coeur, MO 63141 Nebraska smart center La Vista - Approx. opening date mid-January Omaha 7010 S. 124th Circle LaVista, NE 68128 New Jersey smart center Englewood - Approx. opening date mid-January New York City 24 Grand Avenue Englewood, NJ 07631 smart center Edison - Approx. opening date mid-January New York City 910 U.S. Route One Edison, NJ 08817 smart center Cherry Hill - Approx. opening date mid-January Philadelphia 2151 Rte 70 West Cherry Hill, NJ 08002 New Mexico smart center Albuquerque - Approx. opening date mid-January Albuquerque 1220 Renaissance NE Albuquerque, NM 87107 New York smart center Latham - Approx. opening date mid-January Albany/Schenectady 1111 Troy-Schenectady Road Latham, NY 12110 smart center Buffalo - Approx. opening date mid-January Buffalo 8185 Main Street Williamsville, NY 14221 smart center Manhattan - Approx. opening date mid-January New York City 536 W. 41 Street New York, NY 10036 smart center Roslyn - Approx. opening date mid-January New York City 1600 Northern Blvd. Roslyn, NY 11576 smart center White Plains - Approx. opening date mid-January New York City 460 Tarrytown Road White Plains, NY 10607 smart center Smithtown - Approx. opening date mid-January New York City 463 Middle Country Rd. St. James, NY 11780 North Carolina smart center South Charlotte - Approx. opening date mid-January Charlotte 950 N. Polk Street Pineville, NC 28134 smart center Cary - Approx. opening date mid-January Raleigh 2400 Auto Park Blvd. Cary, NC 27511 smart center Winston-Salem - Approx. opening date mid-January Winston-Salem 691 Jonestown Road Winston-Salem, NC 27103 Ohio smart center Bedford - Approx. opening date mid-January Cleveland 99 Broadway Bedford, OH 44146 smart center Easton - Approx. opening date February Columbus 4300 Morse Crossing Columbus, OH 43219 Oklahoma smart center Tulsa - Approx. opening date mid-January Tulsa 9393 S. Memorial Tulsa, OK 74133 Oregon smart center Portland - Approx. opening date mid-January Portland 9215 SW Canyon Road Portland, OR 97225 Pennsylvania smart center Devon - Approx. opening date mid-January Philadelphia 215 West Lancaster Avenue Devon, PA 19333 smart center Pittsburgh - Approx. opening date mid-January Pittsburgh 4709 Baum Blvd. Pittsburgh, PA 15213 Rhode Island smart center Warwick - Approx. opening date mid-January Providence 1557 Bald Hill Road - 2nd Floor Warwick, RI 02886 Tennessee smart center Knoxville - Approx. opening date mid-January Knoxville 10131 Parkside Drive Knoxville, TN 37922 Texas smart center Dallas - Approx. opening date mid-January Dallas 6113 Lemmon Avenue Dallas, TX 75209 smart center San Antonio - Approx. opening date mid-January San Antonio 10739 I-H 10 West San Antonio, TX 78230 smart center Sugar Land - Approx. opening date mid-January Houston 15625 SW Freeway Sugar Land, TX 77478 smart center Houston North - Approx. opening date mid-January Houston 17510 I-45 North Houston, TX 77090 smart center Round Rock - Approx. opening date mid-January Austin 2132 North Mays - Suite 930 Round Rock, TX 78664 Utah smart center Lindon - Approx. opening date in February Salt Lake City 530 S. Lindon Park Drive Lindon, UT 84042 Virginia smart center Tysons Corner - Approx. opening date mid-January Washington D.C. 8601 Westwood Center Dr. Vienna, VA 22182 smart center Alexandria - Approx. opening date mid-January Washington D.C. 1605 Fern Street Alexandria, VA 22302 smart center Virginia Beach - Approx. opening date in February Washington D.C. 5193 Virginia Beach Boulevard Virginia Beach, VA 23462 Washington smart center Seattle - Approx. opening date mid-January Seattle 311 Baker Boulevard Seattle, WA 98188 Wisconsin smart center Milwaukee - Approx. opening date mid-January Milwaukee 11340 West Metro Blvd. Neenah, WI 53224 Expected smart center Locations State Serving the Market of... Projected Opening Alabama Birmingham Second Quarter 2008 California Torrance Second Quarter 2008 San Rafael Fourth Quarter 2008 Mississippi Jackson Second Quarter 2008 Nevada Las Vegas Third Quarter 2008 South Carolina Charleston Second Quarter 2008
  9. Call the smart 800 number and ask them to update your information. The number is 800-smart-usa
  10. As it stands right now, smart is exactly where they expected to be.
  11. Larry - Just so you don't get your hopes up too high - that might be accurate, but there is no way your dealer knows when your car would be coming in. They have no idea where in line you are overall, and no dealer has information about customers and delivery timeframes beyond those who are receiving their cars within the next 30 days.I hope you do get it in March or April, but don't count on anything you are being told by a dealer right now on delivery timeframes.
  12. I can tell you that smart is not planning any commercials or traditional advertising at this time.
  13. A day by day count of reservations has never been made public - and probably never will be. There is a list someone here had put together that has the amounts announced on various dates, which gives you an idea of the progression.
  14. As I posted on the 6th, no invitations went out last week. None have gone out this week either, as the entire team is focused on the formal launch and initial deliveries. More are coming, but I don't know exactly when.
  15. Everyone who falls into the categories I mentioned above (car is at the port or on the water) will get an email tomorrow. The should not be any calls from smart USA directly. Calls and/or emails from the dealers will come to those customers beginning tomorrow and will continue over the following 5-7 days Not all of the dealers will get cars next week (although the vast majority will). Only those that will are open or will be ready to open within the next several weeks. A few cities will be delayed until their dealer is closer to opening.