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@  Mike T : (29 August 2015 - 07:33 AM) I've no idea! Sorry, I rarely went there anyway. I think they had "issues". Driving to Banff today in the rain in prep for a 290 km bike ride from Jasper to Banff. Cheers
@  Francesco : (28 August 2015 - 11:24 PM) Ah. Just found Martin's tweet from January, but its link is dead so I have no details of why the club was dissolved
@  Francesco : (28 August 2015 - 10:49 PM) Hey Mike, what happened to CsQ? I haven't logged in in over a year, but it seems the lights aren't on...?
@  Francesco : (28 August 2015 - 10:39 PM) keep you eyes on the classifieds here, SCoA and CsQ, as well as Kijiji. Deals on rims pop up from time to time.
@  Francesco : (28 August 2015 - 10:36 PM) and yes, you'll find even with a one inch drop there is plenty of arch gap. I'm -1.25 in the front and -1.4 out back and it could go lower (but would drive balls). I hate the useless stanced look.
@  Francesco : (28 August 2015 - 10:34 PM) Figure a good $1400 or more to your door.
@  Francesco : (28 August 2015 - 10:33 PM) Ouch. The shipping will be more than the (discounted) 19% VAT, and then you'll likely get a collect bill from Canada Post for GST/PST and duties.
@  Surturiel : (28 August 2015 - 05:15 PM) I found these: http://www.rs-parts....r-smart450.html
@  Surturiel : (28 August 2015 - 05:15 PM) Question: With the lowered springs (Eibach, 25mm), can I still put a set of 16" on my limousine?
@  Surturiel : (28 August 2015 - 05:14 PM) I'll see what I can do...
@  Francesco : (28 August 2015 - 08:56 AM) Check with Fast Eddy to see if he'll rent you the correct tool for cheap.
@  Surturiel : (27 August 2015 - 02:43 PM) (like copper or aluminium)
@  Surturiel : (27 August 2015 - 02:43 PM) I'll try with something hard, but not as hard as steel
@  Francesco : (27 August 2015 - 02:42 PM) tolsen has posted about it before. Personally I thought a couple hours of tinkering was time better spent elsewhere, and the $50 for the tool well spent
@  Francesco : (27 August 2015 - 02:41 PM) you need a hardwood, soft won't do
@  Surturiel : (27 August 2015 - 02:41 PM) no worries, got the idea
@  Francesco : (27 August 2015 - 02:40 PM) the hole being the exact size of the rod, not the disc. Sorry about the syntax
@  Francesco : (27 August 2015 - 02:39 PM) A wooden clamp would work well. Drill a hole in a wooden disc the exact size of the strut rod's diameter, then cut the disc in half and add flats
@  Surturiel : (27 August 2015 - 02:13 PM) leather is too soft, as is rubber. I was thinking about either copper wire wound around the strut or tinfoil. and a vise Grip
@  Francesco : (27 August 2015 - 02:11 PM) An old leather belt might work better, but I had no luck with it
@  Surturiel : (27 August 2015 - 02:10 PM) (I was thinking about a vise grip and tinfoil. you know, tinfoil is aluminum, and can potentailly protect the shock, and a vbise grip is FAR more useful than the clamp, but this is me trying to Mcgiver a solution, as usual...)
@  Surturiel : (27 August 2015 - 02:07 PM) ah, ok, then
@  Francesco : (27 August 2015 - 02:06 PM) The strut spins freely, you need the special clamping tool to provide flats for a big open ended wrench (with this tool 47 mm)
@  Surturiel : (27 August 2015 - 02:03 PM) Can't I use LOTS of wd40, a t47 bit and a breaker bar?
@  Francesco : (27 August 2015 - 02:01 PM) The strut clamp is a necessity. Worth every cent I paid -- making something similar myself would have taken me more time than I'd like to spend in order to save the few bucks.
@  Surturiel : (27 August 2015 - 02:00 PM) c'mon! I'll use twine. And optimism.
@  Francesco : (27 August 2015 - 01:59 PM) I honestly didn't need them on the broken spring, and while handy for the lowering springs, not necessary.
@  dmoonen : (27 August 2015 - 08:06 AM) Spring compresssors are still needed. .Tolson why must you take the hard way to everything
@  Surturiel : (26 August 2015 - 03:59 PM) nah, the springs are broken, and I can use the ye old zip-tie trick. But since I'm going to put eibachs (-25mm) I won't worry.]
@  tolsen : (26 August 2015 - 03:43 PM) Clamp type spring compressors should not be used since the damage both protective coating and spring.
@  dmoonen : (26 August 2015 - 11:27 AM) The spring compressors you can borrow at Canadian tire
@  dmoonen : (26 August 2015 - 11:27 AM) I have the Mercedes strut clamp you can borrow just pay shipping and if you break it you buy it. Pm me
@  Surturiel : (26 August 2015 - 08:51 AM) thanks, guys! And... does anyone in Vancouver area have the clamp so I can "rent"?
@  dmoonen : (25 August 2015 - 06:43 PM) To and from SK*. I'm just waiting on some bits to finish the Golf build
@  dmoonen : (25 August 2015 - 06:41 PM) Still driving it, drove it to and from and average 4.7l/100l loaded to the brim.
@  Francesco : (25 August 2015 - 06:19 PM) Dillen how much did you end up getting for the wagon?
@  Francesco : (25 August 2015 - 05:13 PM) And if replacing the plastic bellows (dust boots) on the struts, cut a good 1.5" off the bottoms of them or they'll just compress around the stops and get in the way of the clamp tool
@  Francesco : (25 August 2015 - 05:11 PM) also, take a new knife blade and cut about an inch off the bump stops unless you love bottoming out on small bumps.
@  Francesco : (25 August 2015 - 05:09 PM) wont need it for the Eibachs
@  Francesco : (25 August 2015 - 05:09 PM) If the springs are broken at the top as suspected, the spring compressor might not be necessary.
@  dmoonen : (25 August 2015 - 04:49 PM) And a normal spring compressor
@  dmoonen : (25 August 2015 - 04:46 PM) Strut clamp tool*
@  dmoonen : (25 August 2015 - 04:46 PM) Lots of penetrating oil on the top nut and see if you can borrow a strut tool of you don't have the proper air tools
@  Surturiel : (25 August 2015 - 01:08 PM) Now, let's see if I can replace them without getting myself killed...
@  Surturiel : (25 August 2015 - 01:07 PM) Got the Eibach springs!
@  dmoonen : (25 August 2015 - 12:29 PM) Lol
@  Francesco : (25 August 2015 - 10:18 AM) ok, maybe MikeT
@  Francesco : (25 August 2015 - 10:18 AM) Who doesn't? Hehehe
@  dmoonen : (25 August 2015 - 07:46 AM) sounds like you have a decent to do list. .
@  Surturiel : (23 August 2015 - 08:00 PM) Perhaps even throw a set of powerflex purple bushings, and a set of 16" "space" wheels, but not now...)

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18 replies to this topic

#1 fortow

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Posted 22 August 2008 - 07:19 PM

I recently bought a Passion 2008.The manual seems to be written for a different model. The 'driver information center' is different from the description in the manual. Clock setting, and other settings do not operate as described. Is this a problem with the manuals for the new cars? They say the car shouldn't be towed for long distances but that information is known to be incorrect - I have a letter from Mercedes stating that the car can be towed 4 wheels down with no reservations. It mentions that the key should be in position '0" though, but that is not possible. When the car is put into neutral the key will not turn back to the '0' position. Power is also not shut down so the battery will deplete. Anyone with information on this?How do I adjust the clock? Is there a service interval mode? If so how is it reset? Even resetting the trip meter is not described and, I only got it to work once. The two push buttons on either side of the display don't seem to control anything no matter how long they're depressed, or in what order, or number of pushes. What gives?Can I rely on other information in the manual such as technical specs, lug nut torque for example? (110 NM)Is there a jack specifically designed for this car?

Edited by fortow, 22 August 2008 - 11:17 PM.


#2 fortow

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Posted 23 August 2008 - 09:37 AM

Anyone with any information at all about how to set-reset the clock, service interval etc?People are reading the question but not responding - is it because no one else has come across this problem yet on the new cars?

#3 bilgladstone

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Posted 23 August 2008 - 09:58 AM

I read your post but have no idea whether any of the procedures are the same on your W451 as for myW450! Sorry :dunno:Bil :sun:

Edited by bilgladstone, 23 August 2008 - 09:58 AM.

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#4 SmartieParts

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Posted 23 August 2008 - 10:00 AM

About your towing statement. Other than you saying it, I have not read anywhere that you can tow 4 wheels down on the new smart. I'm not sure where you got that information, but all indications have been to the contrary.As for the other information in the manual... it is rare for a document to be perfect, but it is probably pretty good. Should you "rely" on it? Well, it isn't a service manual if that's what you're asking. Take a look at the fuses page, for example - it only goes up to #20 (or something like that) but there's a lot more fuses than that! (whatever the last one in the manual is... the very next one is the cigarette lighter in case anyone needs to know that :))Something you MUST keep in mind is that the smart shifter is different for North American cars than it is for European ones. There is no "N" or "P" in the original design of the car, so if it says you must have the key in zero, and you figure (logically) that your car must be in "N" while being towed, and you physically can't achieve both at the same time... to me that would mean the car can't be towed as you want. Well, at least not without some creative modification :)Adjusting the clock is pretty straight forward. Going off memory here: push the right button and hold it down till things start blinking. Then use the left and right buttons to make the adjustments as necessary.Resetting a service interval indicator is a dealer-secret :) Someone will figure it out and post eventually, but they want you to bring the car to them. The indicator isn't a reminder for you to service your car - its a reminder for you to pay more money to the dealership.Resetting the trip is also straight forward. Push the left button and hold it until it blinks, then clears, the trip. Not sure if its in the manual or not but it seemed obvious and worked the first (and every) time I did it.Specific jack? I doubt it. I don't have the manual handy and I often get confused between what was in which manual (I owned the 450 as well) but I know at least one of them had it in there under Jacking Points. But on your hands and knees it should be obvious too... look for steel instead of plastic somewhat close to, and probably on the inside of, the front and rear wheels. I should know this as I've had it up many times... but I work on various cars and I can't remember for some reason exactly where they are. But I certainly didn't use any special jack to do it. - Steven
2008 Passion Coupe
Silver Tridion - White Panels
Factory options: Alarm system and fog lights.
Mods: Cruise Contol


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#5 bilgladstone

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Posted 23 August 2008 - 10:14 AM

Re: service interval indicator... does the car's computer keep a record of at what mileage the indicator is reset? I make sure to reset my 450 whenever I do my own service because I figure the record of that mileage/reset will show up in the dealer's Star system and so indicate to them (in addition to my paper records) that I am doing the required maintenance.B :sun:
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#6 fortow

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Posted 23 August 2008 - 08:45 PM

Thanks for the replies. Apparently the procedures are different for the 451, or there's simply something different about my car. My manual refers to procedures and shows pictures of things that are not applicable to my car - for instance, procedures for adjusting settings in the 'Multifunction Display' do not work as described, the drawings and photographs of the display are different, the pictures of the shift lever consol are different, the description of how to start the engine and to shift gears is not applicable, and more. The new manual also doesn't state that the car is towable 4 down but I have a letter from Mercedes stating that it is now designed to be towed (the transmission has been redesigned specifically for that purpose). I'm stumped as to how to reset the time on the clock in the display. There is also no indication of any 'Service Interval Indicator' nor any way to access it and no means of changing it. Pressing the buttons on the Multi-function Display does not switch on the various indicators as stated. Otherwise, most other descriptions, drawings, photographs do represent the vehicle I own. Obviously there have been changes to the vehicle that have not been documented in the manuals delivered with new cars. I have not as yet approached the dealer with this issue hoping that someone could shed some light on the subject before I spoke with them. SmartieParts - I have a letter stating that the new car can be towed four wheels down. This has also been a discussion on the SCoA forums. The following thread is one of the discussions on that topic. Smart Car towing . Also - Flat towing . Although there has been considerable confusion about towing, the latest information, and assurances I have been given personally are that it indeed can be flat towed. Thanks for the descriptions for adjustments - but no matter how I try they don't work. Holding down the right button occasionally results in a blinking clock reading but most of the time it won't. By the way, all the figures flash, not just the colon as described in the manual. Also, when I have achieved a blinking clock reading, pushing either the right or left button to adjust the time simply changes the reading back to steady again with no adjustment of the time. I did get the trip to reset only once, subsequently it has refused to cooperate. There is an explanation as to the procedure for resetting the Service Interval on Evilution's website (from SCoA) - but neither of the two explanations seem to work. However, when attempting to do this I was working by memory of the procedure. On another matter, but equally as frustrating, opening the upper section of the tailgate by grabbing the handle of the tailgate sometimes results in opening the upper glass section but most of the time it will not unlock by this method. Perhaps there is a problem with my car, and perhaps there have been changes that are not yet documented. My car may be one of the later builds with differences, I don't know. Has anyone else come across this as well?

Edited by fortow, 23 August 2008 - 09:11 PM.


#7 Nextourer

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Posted 24 August 2008 - 01:23 PM

ok either your manual somehow was mixed with another car's manual (maybe you got a European manual by accident??) or you're not understanding the words correctly.The service interval indicator will be shown if you repeatedly press the left button. It will show up where the Trip Odo is and will show you a spanner (or two depending on whether your next service is an A or B) and the number of kms left to the next service.Steve's correct with regards to the clock and resetting the Trip Odo, both of which are mentioned in the manual.
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#8 fortow

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Posted 24 August 2008 - 06:45 PM

ok either your manual somehow was mixed with another car's manual (maybe you got a European manual by accident??) or you're not understanding the words correctly. The service interval indicator will be shown if you repeatedly press the left button. It will show up where the Trip Odo is and will show you a spanner (or two depending on whether your next service is an A or B) and the number of kms left to the next service. Steve's correct with regards to the clock and resetting the Trip Odo, both of which are mentioned in the manual.

Nope - neither of those work as described. Repeatedly pressing the left button does nothing at all. The clock and trip meter setting behaves as I described. If all the new cars should operate as has been discussed here, then there is a problem with my display. I'll see the dealer tomorrow about this. I'd still like to hear from anyone who has experienced similar difficulties though. There is one other matter that may or may not be normal behaviour - it wanders on the highway both when exposed to strong side winds which is understandable, but also there is considerable deflection due to grooves worn in the roadway from heavy traffic - this is usually referred to as trammeling. If all Smart cars behave in this way then an alignment won't be called for but if that behaviour is not common then perhaps it should be re-aligned. Comments?

#9 yolanda

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Posted 24 August 2008 - 07:38 PM

trammeling. If all Smart cars behave in this way then an alignment won't be called for but if that behaviour is not common then perhaps it should be re-aligned. Comments?

Sadly, yes, smart cars do this. The wheel base is just a bit narrower than normal so you wind up not quite setting in the ruts. The solution is to straddle them with your driving, so that you have one wheel on the hump in the middle and one near the edge of the lane, whichever is a safer choice.
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#10 Mike T

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Posted 24 August 2008 - 07:55 PM

I have never noticed a tendency for tramlining on dry roads, rutted by trucks or not. Mind you, mine is running 175/195 tires.

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#11 Nextourer

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Posted 24 August 2008 - 09:07 PM

Nope - neither of those work as described. Repeatedly pressing the left button does nothing at all. The clock and trip meter setting behaves as I described. If all the new cars should operate as has been discussed here, then there is a problem with my display. I'll see the dealer tomorrow about this. I'd still like to hear from anyone who has experienced similar difficulties though.

ehh? ok... hmm... and we're assuming you're from North America?
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#12 denisjolicoeur

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Posted 25 August 2008 - 06:28 AM

Resetting a service interval indicator is a dealer-secret :) Someone will figure it out and post eventually, but they want you to bring the car to them. The indicator isn't a reminder for you to service your car - its a reminder for you to pay more money to the dealership.

Switch on the ignition to position 1

Select maintenance indicator within 4 sec by double tapping the instrument cluster button

Switch of the ignition to position 0 (off) within 10 sec

Push and hold in the instrument cluster button and switch ignition on

Hold the instrument cluster button for another 10sec

In that time, the spanner symbol on the LCD will flash and eventually reset

PS. For those that didn't know, you can access the service interval indicator at any time to see how long until your next service is due simply by double-tapping the left cluster button.

Edited by denisjolicoeur, 25 August 2008 - 06:34 AM.

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#13 denisjolicoeur

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Posted 25 August 2008 - 06:40 AM

On another matter, but equally as frustrating, opening the upper section of the tailgate by grabbing the handle of the tailgate sometimes results in opening the upper glass section but most of the time it will not unlock by this method.

The car must be fully unlocked first for this to work, hit the unlock button twice on the remote or hit the unlock button on the dash before trying this switch. As for all of your problems with the cluster buttons, it sounds like they sometimes work for you but not always. The buttons are probably just stiff, they'll loosen with time and use! Be more firm, press harder to ensure contact.
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#14 fortow

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Posted 25 August 2008 - 10:24 AM

Once again, thanks for the replies, suggestions, and advice.However, as I've been trying to convey, pushing the buttons as has been described does not work. In fact it does nothing except that very occasionally holding the right button will make the clock display flash then touching either the left or right button to adjust the time will instead just stop it from flashing with no change in clock setting - also, the left button did allow me to reset the trip odometer once, but has refused to do so again. Double tapping the left button does nothing and any attempt to access the service interval display does not work.I wanted to know if anyone else has this same problem - and would also like to know if all the manuals for the new cars illustrate display panels that are not installed on the cars as well as shift levers/consols and directions for shifting that do not apply to the car.The other issue is regarding opening the upper rear gate - I am fully aware that the vehicle must be unlocked hitting the button twice. Nontheless, it works sometimes and sometimes it does not.Just to be certain, I will try once again before confronting the dealer on these issues.Also, I live in Canada, purchased a Smart Passion, 2008. The directions I've read are clear but following them does not achieve the desired result. Is my car the only one that behaves like this?

#15 SmartieParts

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Posted 25 August 2008 - 11:23 AM

Yes, we understand what you are saying. So why don't you just assume that no... nobody else is having the same problem... and move forward? I don't get why you are waiting for someone else with the same problem? Its not like you get a discount for bringing a buddy in with you to the dealer. :)The first (and subsequent) responses have been to confirm you understand the procedures. You do, so that leaves pretty much the other conclusion... warranty time. There, either the dealer will fix it, or demonstrate that you weren't doing it properly, whichever the case may indeed be.And again, the manuals aren't perfect. Question... do you find wording in your manual that makes specific statements for US vs Canadian cars? In particular, look for the headlight section regarding daytime running lights. If it does not, then perhaps you have a European manual for some strange reason.Also find a date of publishing or an image of something that confirms you have a manual for the 451. Is it possible you have a 450 manual somehow? - Steven
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Factory options: Alarm system and fog lights.
Mods: Cruise Contol


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#16 Jibber

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Posted 25 August 2008 - 01:16 PM

Sadly, yes, smart cars do this. The wheel base is just a bit narrower than normal so you wind up not quite setting in the ruts. The solution is to straddle them with your driving, so that you have one wheel on the hump in the middle and one near the edge of the lane, whichever is a safer choice.

Driving like this will also net you better fuel mileage when you don't have to spend all that extra energy plowing through puddles ;) Also, when I got my hands on the Euro-spec 451 that was being shown at Lone Star Mercedes back in the winter, I touched everything I could (since I couldn't drive it anywhere :P) The two triangular buttons infront of the instrument cluster on either side of the steering column housing work exactly the same way as they do on my USDM-spec 451 that I picked up in May. My guess is there is something wrong with those buttons. Bring it to your MB dealership to have it checked out, and if there is no fault found, have the tech from service show you through the operation of your buttons. Sometimes salesman aren't quite as well-versed in the intricate details as we'd like them to be ;) If you're in or around the Calgary area, I definately don't mind stopping by to see if they're operating properly. Just shoot me a PM if you want to meet up. That would at least save you a trip to the dealership :) EDIT : for clarity

Edited by Jibber, 25 August 2008 - 04:36 PM.

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#17 Nextourer

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Posted 25 August 2008 - 03:47 PM

Once again, thanks for the replies, suggestions, and advice.

However, as I've been trying to convey, pushing the buttons as has been described does not work. In fact it does nothing except that very occasionally holding the right button will make the clock display flash then touching either the left or right button to adjust the time will instead just stop it from flashing with no change in clock setting - also, the left button did allow me to reset the trip odometer once, but has refused to do so again. Double tapping the left button does nothing and any attempt to access the service interval display does not work.

I wanted to know if anyone else has this same problem - and would also like to know if all the manuals for the new cars illustrate display panels that are not installed on the cars as well as shift levers/consols and directions for shifting that do not apply to the car.
The other issue is regarding opening the upper rear gate - I am fully aware that the vehicle must be unlocked hitting the button twice. Nontheless, it works sometimes and sometimes it does not.

Just to be certain, I will try once again before confronting the dealer on these issues.

Also, I live in Canada, purchased a Smart Passion, 2008.
The directions I've read are clear but following them does not achieve the desired result. Is my car the only one that behaves like this?

okok now we have some things cleared up. So it has worked before, but now has failed to work. In that case, why don't you just bring it in to the dealer. It's now pretty plausible that the buttons aren't working as designed.
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#18 fortow

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Posted 26 August 2008 - 12:18 PM

okok now we have some things cleared up. So it has worked before, but now has failed to work. In that case, why don't you just bring it in to the dealer. It's now pretty plausible that the buttons aren't working as designed.


No, it actually never worked properly, as I mentioned.

This was confirmed by having a Mercedes tech look at it. There is a problem with the circuit board.
Actually, before taking to the dealer, I pressed very hard on the buttons to the point where the presure was painful. It began to work then and I was able to set the time and the maintenance interval. However, it still does not respond as it should. The tech let me try another car they had on the lot and the buttons responded immediately with little pressure.

I will be setting up an appointment to get this issue resolved.

Thanks everyone for your helpful comments.

On the other matter of the manual not representing the car - does anyone have any comments regarding that?

#19 denisjolicoeur

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Posted 26 August 2008 - 12:46 PM

On the other matter of the manual not representing the car - does anyone have any comments regarding that?

Mine was extremely vague as well (at the very beginning of the 451 production). Some information was clearly just for either U.S. or Euro cars, not specific to the Canadian models. I just assumed that there was just one manual for all versions; whether Euro or North American. I didn't like it but I still managed to figure out what I needed from it and left it at that. I was having too much fun with the car to let vague literature bother me!

Edited by denisjolicoeur, 26 August 2008 - 12:49 PM.

2008 smart fortwo Passion Coupe 451.




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