Drews1 Posted December 2, 2020 Share Posted December 2, 2020 Hi picked up my new smart yesterday great little car our fifth in fact after driving the car for around six mile the heater goes from Hot to cold just gives up and will not heat up . dealer think it’s odd and as is the norm do not believe us Any ideas Folks. Quote Link to comment Share on other sites More sharing options...
Willys Posted December 2, 2020 Share Posted December 2, 2020 Welcome to the site....Hmmmm.....a dealership who sells a 2020 new car and won't stand behind it....Hmmmm.....what can I say...?..... A brand new car that doesn't supply heat when it's turned on has an issue....plain and simple....take video and go back. That is all I can say without this thread getting blocked I'm afraid...lol. Quote Link to comment Share on other sites More sharing options...
LooseLugNuts Posted December 2, 2020 Share Posted December 2, 2020 (edited) take the service manager for a ride would be my suggestion also have a thermometer stuck in the vents so they cant argue about the actual air temp Edited December 2, 2020 by LooseLugNuts 2 Quote Link to comment Share on other sites More sharing options...
Drews1 Posted December 2, 2020 Author Share Posted December 2, 2020 Just been out in the loan car they left with us heater works fine see what tomorrow brings. Quote Link to comment Share on other sites More sharing options...
ifm3 Posted February 27 Share Posted February 27 3 years on, our 2022 ForFour EQ has the same issue. Dealership in total denial, despite video of digital thermometer showing evidence. Similarly, their courtesy EQ car heated up from -2oC to 21oC in under 10 mins when stationary. Was the issue resolved for you? Quote Link to comment Share on other sites More sharing options...
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